The Knotty Contessa
Oshawa, ON
The Knotty Contessa, founded by maker and entrepreneur Janice Sivitilli, creates a wide range of custom products including home décor, epoxy charcuterie boards, cribbage boards, engraved gifts, corporate branding items, and personalized products.
Mira 9 S Redline
80W 100W DC 30W 60W RF
Looking to increase production speed and scale your custom woodworking business? Speak to an Expert CNC Sales Rep
By integrating the Mira 9 into daily production, The Knotty Contessa dramatically increased efficiency, consistency, and production capacity, enabling the business to grow from a small garage operation into a scalable custom manufacturing brand.
The all-in-one solution features sophisticated, CleanPack technology…with a built-in water-cooling system, exhaust fan, air assist pump, and more! This desktop laser cutter is perfect for entrepreneurs, whether you run a home business, lean start-up or DIY maker spaces.
Water cooler, exhaust fan, and air pump built-in
Fastest in its range – 4000mm/s (RF Tube)
Working Area 900mm x 600mm
Equipped to cut and engrave
Autofocus
Wood Laser Engraver
At CanCam, we are your top choice when looking to upgrade your laser engraver for wood and other materials. By choosing us as your supplier for a wood carving machine, you can feel confident that you are getting a high-quality laser etcher for wood while also having the support you need to be successful. We provide our customers free setup training, unlimited email and phone support, and a one-year factory warranty making us your premier source for a laser wood engraver Canada wide.
Challenge
As demand for custom products and larger business orders increased, The Knotty Contessa needed to overcome several limitations:
- Manual tool changes slowing down production
- Longer production times on previous CNC equipment
- Need for more consistent and repeatable results
- Limited production capacity restricting business growth
Solution
The Knotty Contessa upgraded to the Mira 9 CO2 Laser Engraver to improve speed, reliability, and automation.
Key reasons for choosing the machine included:
- Increased production speed and precision
- Larger working area for expanded project capabilities
- Reliable operation with responsive Canadian-based support
Implementation
The transition to the Mira 9 was smooth and easy to adopt:
- Programming and operation were quick to learn
- Machine integrated directly into daily production workflows
- Fast support response minimized downtime when needed
The Result
The impact on production and business growth was substantial:
- Approximately 3× faster production speeds
- Production speeds for products like cribbage boards reduced from ~30 minutes to ~9.5 minutes
- Highly repeatable and consistent results across every run
- Expanded production capabilities for larger custom and corporate orders
- Business growth beyond small garage-based production
Customer Testimonial
I could not have evolved and do what I did without my CanCam machine...I would not be doing the large business orders that I’m doing now.
The result is a faster, more reliable workflow capable of supporting both creative freedom and large-scale commercial orders.
By integrating the Mira 9 into daily production, The Knotty Contessa dramatically increased efficiency, consistency, and production capacity, enabling the business to grow from a small garage operation into a scalable custom manufacturing brand.
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